Customer relationship management: Are software applications aligned with business objectives?
نویسندگان
چکیده
منابع مشابه
Customer Relationship Management and Business Intelligence
The electronic commerce (e–commerce) has significantly made changes in customer relationships. The development of nowadays technologies has enabled customers to rapidly and without difficulty collect information regarding to the supply of various products and services. It will make effortless in finding out the most best with highest quality suppliers. The client is able to choose and to decide...
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ژورنال
عنوان ژورنال: South African Journal of Business Management
سال: 2006
ISSN: 2078-5976,2078-5585
DOI: 10.4102/sajbm.v37i2.599